FAQ

When will my order be shipped?

Your order will be shipped within 5 business days.
How do you ship orders?

I ship all packages using exact package weight and dimensions, and destination. Shipping ceramics properly is critical to prevent breakage during transit. The real costs of shipping & materials: Shipping carrier fee: anywhere from $12 - 25 depending on the size, weight and distance to travel of each box. Double-walled box: between $2.00 and $3.00 each, depending on size Dissolvable starch packing peanuts: ~$1.50 per box to fill properly Paper wrapping for items & packing inside: ~$.50 per shipment My time and labor to pack and ship
What if my piece arrives broken or damaged?

Please take a photo and reach out to me via email.